When your heart aches where do you go? Who do you turn to? And as a friend of someone who is hurting, what do you do? How do you sit with your friend, through their hurt and pain? We all want desperately to right the situation, but generally can't.
I don't have any answers. Job's friends didn't do a very good job of it. Matter of fact, God let them know they didn't handle Job's crisis very well.
I guess the only thing I know is to listen, draw from God's truth, seek more of the Lord, pray, ache, hurt, wait...wait some more... and keep loving... no matter what.